Public support

Party Office Support

No sign-in required

Use this channel for account help, privacy requests, and general support.

Hours

Mon-Fri 08:00-17:00

Account closure

Use the public deletion page to verify your identity and close an account from the web.

In-app guidance: Use the in-app account deletion option while signed in.

Recent sign-in required

Contact

Reach the office

info@onetrip.co.zm

Send a support message

Support request

Fill the short form and we will record your request in the backend and notify support by email.

Use the platform field so support can quickly separate iOS, Android, web, and other requests.

Documents

Open without logging in

How account, membership, and usage data is collected and handled.

Public document

Rules for account use, acceptable conduct, and service changes.

Public document

Verify your identity and close your account on the web, then review what happens to your access and records.

Public document